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Alternative contact numbers for calls originating from outside the UK may be available for certain services. As 08 and 03 numbers are non-geographic, customers can often be put through to several locations such as three call centres using the same number , or can be put through to the nearest call centre to where they are calling from.

These numbers often include a disaster recovery system meaning if, for example, one call centre has been affected by a flood, then all calls would be re-routed to another call centre using the same number. A feature of and numbers is that callers pay a Service Charge that subsidises the additional call-handling and call-forwarding costs inherent in the use of a non-geographic number.

Anything left over may be paid to the called party as 'revenue share' and used to further subsidise other costs incurred in providing the service. There are no such additional charges with 03 numbers and so revenue sharing is not available on this range.

Call charges for 03 numbers are set entirely by the caller's phone provider. We will not reply to your feedback. Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers.

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Employees can request a soft phone which allows the users desk phone to be used on a TTU approved device at home or other location. Also available is Unified Messaging which allows a user to address their voice mail messages via their email client. The voice mail message is converted into a file attachment and can be listened to, forwarded to multiple users, or saved.

Essentially it can be treated like any other email. For some employees another option is to forward the phone to voice mail with the voice mail periodically being checked from home. Another option is to forward the desk phone to a user's cellphone.

To forward the desk phone to voice mail: Access the desk phone and dial 9 User will receive a confirmation tone. User will receive confirmation tone. Telecommunications Services. Telecommuting Telecommunications offers many options for those who are approved to telecommute, or wish to make their office operations more efficient.

Helpful Hints The speaker is not working on my telephone. How do I turn my speaker on? The phones used for the administrative offices are equipped with 2-way speaker capability.

This allows for hands free operation of your telephone. To turn this feature on press the MIC button located on your telephone. If your speaker has been enabled by following the instructions above you will see a redlight illuminate on your MIC button.